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Understanding How Utility Scams Operate
Fraudsters frequently pose as utility providers to illegally obtain your funds. They may contact you via phone, text, email, or even show up at your door, threatening to disconnect your gas, electricity, or water service unless you pay them right away. Their aim is to intimidate you into making a payment before you have the chance to verify their claims. Genuine utility companies do not operate in this manner.
These scammers often insist that payment be made through money wiring services like Western Union or MoneyGram, cryptocurrencies, payment apps, or by loading money onto gift cards and then providing them with the card numbers. They prefer these methods because they make it difficult for victims to reclaim their funds.
Tips for Avoiding Utility Scams
Remember, authentic utility companies do not insist on immediate payment to prevent same-day disconnection. If you receive a call claiming to be from your utility provider, threatening service termination unless you pay immediately, simply hang up. Avoid clicking any links or responding to the message. If they come to your home, do not allow them to pressure you into letting them inside.
Reach out to the company directly. For any inquiries regarding your account balance, outstanding payments, or billing concerns, contact your utility provider using the phone number listed on your bill or the official website.
When searching online for your utility company's website, exercise caution with the search results. Often, the top listings are sponsored ads used by dishonest entities impersonating legitimate utility companies to mislead you into clicking on their site. While some of these businesses might pay your bill, they could also impose various fees that you would avoid by visiting the official site directly. Check the organic search results to ensure you have accurate contact information.
Never send money to anyone demanding payment via wire transfer, cryptocurrency, payment apps, or gift cards. Such payment methods are typical of scammers. Your utility provider, or any legitimate business, will not request payment in these forms of financial transfers.
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June 2026
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Text messages are favored by scammers. Most frequently logged reports to the FTC revealed that the majority of scam complaints were related to texts. Scammers often masquerade as legitimate businesses or government entities, sending messages about fake package deliveries, loan inquiries, or unpaid tolls.
Phone calls are another prevalent method for scammers wanting to reach individuals. They might claim that you have won a prize, or that you must transfer your money to safeguard it. Sadly, many people reported significant financial losses to these calls last year.
However, the highest reported financial losses in the past year stemmed from scams on social media, targeting individuals with fraudulent job offers and investment schemes, sometimes beginning with romantic overtures.
If you should receive an unexpected text, phone call, or social media message, be aware that it might be a scam aimed at stealing your money or personal information.
To help protect yourself from scams:
Delete and report unwanted texts. Utilize your phone’s “report junk” feature or forward suspicious texts to 7726 (SPAM) before deleting them.
Report unwanted calls. If you have not lost money but want to report a call, check out DoNotCall.gov. If you have lost money to a phone scam or have details about the scammer, report it to the FTC at ReportFraud.ftc.gov.
Identify scammers on social media. If you do receive job offers or “guaranteed” investment returns via social media, pause and investigate further. Be vigilant about spotting fake profiles making connections.
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May 2026
You Must Learn to Protect Yourself from Scammers
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That Job Offer Cellphone Text? Most Likely a Scam!
The FTC is alerting the public about a new text scam. It involves impersonators posing as recruiters, offering non-existent jobs while stealing actual money from the gullible. Here is how these frauds operate... and how to steer clear of them.
The (phony) recruiters pretend to represent well-known companies, advertising remote jobs that you can do from home, such as “online assessor” or simply a “remote position.” They typically mention high pay rates (either daily or weekly) but provide no specifics regarding the role.
In a recent twist, rather than prompting you to click on a link, they will instruct you to respond with “YES” or “INTERESTED.” Resist the urge to respond, regardless of how “professional” the message appears. They seek interaction so they can perpetrate their scheme.
Once they hook you, they will devise various reasons for you to send them money. For instance, they might claim you need to deposit a check they will send you, then request you to return some of that money. (Avoid this at all costs— it is a fake check ploy.) Alternatively, they could assign you online tasks (such as providing positive ratings or reviews) to earn money, ultimately asking for your own cash to deposit. (Do not fall for this either — it is a task scam.)
In order to protect yourself from job and recruiter fraud:
Disregard generic and unsolicited texts, WhatsApp, or Telegram messages regarding jobs. Legitimate employers will not reach out this way.
Never pay upfront to secure a job or for payment. This is a definitive sign of a scam.
Be wary of anyone who offers money in exchange for positive online engagement. Reputable companies do not operate like this.
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April 2026 If It Sounds Too Good To Be True.. It Probably Is!
How to Spot a Job Offer Scam & How To Stop Them!
Fake Job Scams are Exploding!
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Job Scam on LinkedIn
Do you get a lot of calls from someone trying to sell products or services you never asked for? Sometimes telemarketing calls are random. Other times, companies trick you into sharing your information so they can sell it to the telemarketers that call you (without your permission). If you’re on the Do Not Call Registry, these calls are illegal. So, how can you cut down on the number of unwanted telemarketing calls you get?
If you share your personal information with websites offering coupons, sweepstakes, or quotes for products like insurance or warranties, the site owners might collect and sell your info to different telemarketers. That is when the calls start from telemarketers — making calls you never agreed to receive and selling products you did not ask for. And that is when the law violations can start adding up.
Recently the FTC announced a settlement with Citizens Disability, a company selling Social Security disability advocacy services primarily through telemarketing calls. The FTC charged that the company bought personal information (which came from websites offering things like coupons and sweepstakes) and used it to make millions of illegal telemarketing calls, including robocalls. The FTC also charged that the company falsely told millions of people it was calling in response to their recent inquiry about their eligibility for Social Security disability benefits.
To help you cut down on unwanted telemarketing calls and avoid scams:
Before you enter your information on a website, search the name of the site plus “complaint,” “review,” or “scam.”
Report illegal robocalls at DoNotCall.gov.
Many illegal robocalls lead to scams. Learn more at ftc.gov/robocalls.
Remember, if you have registered your phone number on the Do Not Call Registry, you should not get live sales calls from companies you have not done business with before.
For more advice on how to stop unwanted calls, visit ftc.gov/calls.
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