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Veterans all around the country have been receiving postcards claiming that they (or their spouses) might qualify for additional monthly veterans benefits. However, the so-called “Veterans Savings Program” mentioned in these postcards is completely made up — just another scammer trying to get your personal or financial details. Here is how this postcard scam targeting veterans works... so you can steer clear of it.
Scammers often masquerade as if they are associated with the U.S. Department of Veterans Affairs (VA). In a new twist, they are sending postcards to veterans promising them extra cash through a non-existent Veterans Savings Program. (Just a reminder: it is not real.) These postcards might even include your state and reference actual VA benefits like CHAMPVA or TRICARE For Life... in order to seem more legitimate.
The postcards usually urge you to call right away to avoid missing out. Scammers rely on your impulse to act quickly instead of taking a moment to think, or do some research. Their aim is to lure you into calling and disclosing personal information such as your Social Security number or bank account details.
If you receive a postcard like this, here is what to do:
- **Don’t engage.** Real VA communications will not pressure you to respond right away or require your sensitive info be given over the phone.
- **Verify directly with the VA** if you have questions about your benefits. Always use a verified phone number... never call the number listed on the postcard. A good starting point is the VA Benefits Hotline at 1-800-827-1000.
- **Spread awareness.** Scammers often target more than one person. Sharing this information can help others in your community recognize and avoid this scam. You can also sign up for email updates on scams like this at MilitaryConsumer.gov.
If you encounter this, or any other VA benefits scam, report it to the FTC at ReportFraud.ftc.gov and to the VA at VSAFE.gov.
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A Surefire Way To Spot a Scam
Imagine someone reaches out to you out of the blue, insisting that you owe payment to resolve an issue, collect a prize, or for some other unexpected reason. They then pressure you to settle that payment exclusively through bank transfer, wire transfer, crypto, a payment app, or even gift cards. According to reports from the FTC, that is a clear sign of a scam.
Last year, victims reported staggering losses— over $4 billion— due to scams involving payments made through bank transfers and cryptocurrencies. Many of these scams involved impersonators posing as government agencies, reputable businesses, or a mix of both. While the specifics can vary, one constant remains: they will always push for payment methods that make it hard to recover your funds. If someone tells you that your only payment option is one of these methods, proceed with caution; they are likely trying to scam you.
To help you spot a scam and to protect yourself:
- Never send cash or payment to anyone insisting you use a specific method, no matter what story they have.
- Do your homework. Look online for the name of the person or company coupled with terms like “review,” “scam,” or “complaint.” See what others have experienced.
- Use credit cards when you can. They come with added protections and allow you to dispute any charges.
- If you think you have paid a scammer, do not hesitate. Reach out to the company you used to send the money and report it as fraud. Ask if they can halt or reverse the transaction and get your funds back. If you spot a scam, let the FTC know by reporting it as soon as possible.
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Fraudsters frequently pose as utility providers to illegally obtain your funds. They may contact you via phone, text, email, or even show up at your door, threatening to disconnect your gas, electricity, or water service unless you pay them right away. Their aim is to intimidate you into making a payment before you have the chance to verify their claims. Genuine utility companies do not operate in this manner.
These scammers often insist that payment be made through money wiring services like Western Union or MoneyGram, cryptocurrencies, payment apps, or by loading money onto gift cards and then providing them with the card numbers. They prefer these methods because they make it difficult for victims to reclaim their funds.
Tips for Avoiding Utility Scams
Remember, authentic utility companies do not insist on immediate payment to prevent same-day disconnection. If you receive a call claiming to be from your utility provider, threatening service termination unless you pay immediately, simply hang up. Avoid clicking any links or responding to the message. If they come to your home, do not allow them to pressure you into letting them inside.
Reach out to the company directly. For any inquiries regarding your account balance, outstanding payments, or billing concerns, contact your utility provider using the phone number listed on your bill or the official website.
When searching online for your utility company's website, exercise caution with the search results. Often, the top listings are sponsored ads used by dishonest entities impersonating legitimate utility companies to mislead you into clicking on their site. While some of these businesses might pay your bill, they could also impose various fees that you would avoid by visiting the official site directly. Check the organic search results to ensure you have accurate contact information.
Never send money to anyone demanding payment via wire transfer, cryptocurrency, payment apps, or gift cards. Such payment methods are typical of scammers. Your utility provider, or any legitimate business, will not request payment in these forms of financial transfers.
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Text messages are favored by scammers. Most frequently logged reports to the FTC revealed that the majority of scam complaints were related to texts. Scammers often masquerade as legitimate businesses or government entities, sending messages about fake package deliveries, loan inquiries, or unpaid tolls.
Phone calls are another prevalent method for scammers wanting to reach individuals. They might claim that you have won a prize, or that you must transfer your money to safeguard it. Sadly, many people reported significant financial losses to these calls last year.
However, the highest reported financial losses in the past year stemmed from scams on social media, targeting individuals with fraudulent job offers and investment schemes, sometimes beginning with romantic overtures.
If you should receive an unexpected text, phone call, or social media message, be aware that it might be a scam aimed at stealing your money or personal information.
To help protect yourself from scams:
Delete and report unwanted texts. Utilize your phone’s “report junk” feature or forward suspicious texts to 7726 (SPAM) before deleting them.
Report unwanted calls. If you have not lost money but want to report a call, check out DoNotCall.gov. If you have lost money to a phone scam or have details about the scammer, report it to the FTC at ReportFraud.ftc.gov.
Identify scammers on social media. If you do receive job offers or “guaranteed” investment returns via social media, pause and investigate further. Be vigilant about spotting fake profiles making connections.
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